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Tracks and reports sign-in/sign-out times, assuresroutes are timely, and communicates service issues to the DispatchSupervisors or Dispatch Managers as appropriate.Job Responsibilities:Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers asappropriate.Monitors radio, telephones and on-road provision of service for quality.Responsible for influencing positive employee morale and quality customerservice.Monitors and completes driver sign-in and sign-out daily.May assign trips to drivers to assure adequate disbursement of trips betweenall assigned routes.Monitors daily system performance.Participates in analysis and review of operating performance.Notes closed and/or late starting of routes and communicates same toDispatch Supervisors and/or Dispatch Managers as appropriate.All other duties, as assigned.Talent Requirements:One (1) year previous Dispatcher experience preferred.Two (2) years of Customer Service experience is preferred.High School diploma or equivalent.Experience with Trapeze software.Ability to handle multiple tasks simultaneously and maintain composure underpressure in a fast pace environment.Demonstrate a high customer service commitment.Able to demonstrate professional phone manner.Knowledge of the service area is a plus.During the course of employment, employees may receive and have access toconfidential information. He/she must alsoorganize and conduct activities to assure safe, cost-effective, on-timeoperating performance.
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His/her duties involve dailycommunication and interaction with drivers and clients. This workis done in compliance with the procedures defined by the client and inconformance with company procedures. Description:Job DescriptionMV Transportation is seeking a part time Dispatcher who works to direct theday-to-day route operations and report to the Dispatch Supervisors.